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* 10:00 AM-Ask a Librarian Site Coordinator (Drupal) Training

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* 10:30 AM-How to Handle that Dreaded Discipline Problem
* 3:00 PM-35 Ways to Maximize Fundraising through Your Website (Nonprofit Webinars)

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* 9:30 AM-Ask a Librarian Flash Tips: Utilizing the Gale Resources Folder
* 12:00 PM-Getting the Most Out of Facebook for Your Library (Facebook Marketing)
* 3:00 PM-Adding Social Media to Your Marketing Plan (Nonprofit Webinars)

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* 9:00 AM-Pop Up Cards & Books
* 1:00 PM-Self-Directed Achievement: If You Give Library Staff an Hour (WebJunction)
* 2:00 PM-Building Strong Workplace Relationships By Making Your Expectations Clear

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* 1:00 PM-Impact Your Organization’s Bottom-line in Measurable Ways Using Business Acumen
* 2:00 PM-Copy Cataloging with CatExpress (OCLC)

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* 9:00 AM-The Art of Negotiating a Great Deal ***CANCELLED***
* 10:00 AM-Google Analytics
* 1:00 PM-Brandraise to Fundraise (NG)
* 3:00 PM-What Executive Directors Desperately Need to Know About Fundraising

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* 12:00 PM-Enhancing Learning & Participation: Critical Thinking Strategies & Practice
* 3:00 PM-Crisis Communications for Nonprofits (Nonprofit Webinars)

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* 1:00 PM-5 Steps to Turning Big Data into Behavior (AMarA)
* 2:00 PM-Are Books Your Brand? How Libraries Can Stay Relevant to Readers

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* 10:30 AM-17+ Ways to Nurture Your Patron Relationships
* 2:00 PM-Connexion Client Module 04 - Save Files, File Management, and Batch Processing

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* 12:00 PM-Cloud Computing: Getting the Most Out of the Cloud
* 1:00 PM-Realize Your Mission: How to Use Employee Engagement to Reach Your Goals
* 2:00 PM-Connexion Client Module 05 - Automation and Customization (OCLC)

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* 9:00 AM-FLYP Yearly Workshop
* 12:00 PM-Creating the Perfect Communications Plan
* 2:00 PM-Connexion Client Module 06 - Editing Master Records (OCLC)

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* 9:30 AM-Intro to RDA
* 9:30 AM-Right Service at the Right Time (Introduction with Hands-On Q & A)
* 1:30 PM-Everything You Wanted to Know about Reference but were Afraid to Ask
* 1:30 PM-Play with RDA

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* 9:30 AM-Customer Service and the Future of Libraries
* 10:30 AM-Models for Future Library Services
* 1:00 PM-How Using Evidence Can Help Serve Patrons Better
* 3:00 PM-Petition To Win: Benefits & Best Practices for Online Petitions

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* 11:00 AM-Pinterest for Libraries
* 12:00 PM-Connecting with Pop Culture – All About Memes
* 1:00 PM-The Future of Online Learning: A Changing Landscape (WebJunction)
* 3:00 PM-Best Practices to Build a Multichannel Campaign Plan (Nonprofit Webinars)

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* 9:00 AM-Customer Service at the Library - Cultivating Library Customers ***CANCELLED***
* 10:00 AM-Readers' Advisory: Spotlight on Nonfiction
* 1:00 PM-Library Telephone & Email Etiquette ***CANCELLED***
* 2:00 PM-Increasing the Appeal of Digital Signage in Your Library

   

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