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High Anxiety: Increasing your Comfort Level on the Statewide Desk

Event Type: FLW Statewide Webinars
Date: 1/28/2013
Start Time: 10:00 AM
End Time: 11:00 AM
 Does the idea of answering statewide chat questions make you feel hesitant and uncomfortable? Do you feel a little like a fish out of water when you�re scheduled to cover the Collaborative or Academic Desk for your library?

If you feel anxiety while waiting to help statewide chat patrons, you are not alone. Even the most capable and confident of librarians can feel a reduced sense of comfort when answering collaborative chat questions. You bring a lot to the table. This webinar will offer the perspective you need to lasso the comfort you that you have in-house and draw that into the virtual reference environment.

Location: Web Based Training
Contact: Chris Slater
Contact Number: (239) 745-3721
Presenter: Traci Avet