It has been said that “Un-agreed upon expectations are resentments waiting to happen!” – Ned Parks

Using the RA2 method of understanding the difference between Responsibility – Authority – Accountability and how they impact each other you will learn a method to clarify your job expectations with your manager as well as your employees.

In this fun and interactive webinar you will learn how to:

· Clarify each task you assign
· Understand how to separate the elements of what you want done
· Increase the culture of accountability
· Create an environment that opens the lines of communication

 Ned has been developing and conducting training seminars for libraries and library organizations for more than five years. Ned takes his passion for helping others to find their areas of strength and improvement by providing humor-filled leadership and motivational webinars and seminars on dealing with the challenges of everyday life. Ned takes it one step further – he gives participants tangible ideas they can use as soon as they leave the event.