With an increasing number of patrons accessing library materials and services online, it is vital for libraries to think proactively about virtual learning. How can you better serve the patrons who frequent your “virtual branch?” More importantly, how do you teach them how touse your virtual resources if they’ve never stepped into the library?

Cari Dubiel and Crystal Williams will address these questions and more in this webinar.

Participants will:
• Discover Web and open-source tools for enhancing existing virtual services
• Learn how to develop an online continuing education program
• Find tools for pairing in-person programming with online services

 Cari Dubiel is the Computer Services Manager for Twinsburg Public Library. She has a long history of developing programs for public libraries, such as the interactive “Twinsburg History Mystery,” a popular murder mystery event. She is the co-host of the ABC Book Reviews Podcast (http://www.abcbookreview.com/) , which was recognized by the Wall Street Journal as a Best Book Podcast.

Crystal Williams is the Continuing Education Coordinator for Twinsburg Public Library. She has been instrumental in developing innovative programs both in-person and online, including language classes, train-the-trainer sessions, and technology training for patrons.