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Serving the Underserved: Using Outreach to Find the Customers You Didn’t Know Yo

Event Type: FLW Statewide Webinars
Date: 7/11/2017
Start Time: 10:30 AM
End Time: 11:30 AM
Description:
 Serving the Underserved: Using Outreach to Find the Customers You Didn’t Know You Had

All libraries have loyal customers that come in regularly and support us day in and day out. But what about those who might wish to use our services, but can’t get to us? In this webinar, Cari and Kate will talk about how the Twinsburg Public Library in Twinsburg, Ohio, has bolstered and strengthened its outreach program to find and serve those customers.
Join us for this program and they’ll help you learn to do the same in your community.
Participants will:
• Learn to assess the need for outreach in their communities and develop an outreach plan
• Discuss tips to create and strengthen new relationships
• Explore ways to enhance existing programs, even with low budgets

Location: Web Based Training
Link: Register Here